In every company, there are situations where leaders must deliver difficult news to employees. While the nature of the news is often inevitable, the timing of its delivery can make a big difference in its impact and the employee’s reaction to it.
Insufficient Time
It’s inappropriate to deliver bad news hastily, for example, between two meetings or at the end of a workday. This doesn’t give the employee the necessary time and space to process the news or ask questions.
Lack of Privacy
Difficult conversations should always be conducted in a private, distraction-free environment. Delivering bad news in an open office setting or in the presence of other colleagues is disrespectful and unprofessional.
Lack of Preparation
Delivering bad news without a clear agenda or preparation can lead to misunderstandings and confusion. It’s important that leaders prepare for the conversation and make sure they have all the necessary information at hand.
The Role of Weekdays, Holidays, and Vacation in Leadership Communication
In the world of corporate communication, timing and context play a crucial role. In addition to the aspects already discussed, there are specific periods that should be avoided for delivering bad news:
Friday Afternoon
Friday is often considered the most inappropriate day to deliver bad news. Such a conversation at the end of the week can sour the employee’s mood for the entire weekend and not give them the opportunity to clarify immediate questions or seek support, as most colleagues and supervisors are not available over the weekend.
Right Before or After a Vacation
Delivering bad news right before a vacation can ruin the entire restorative value of the vacation for the employee. Conversely, right after the vacation, the employee may not yet be fully back in work mode, making it difficult to process the news.
Before Holidays
Holidays are often times of relaxation and gathering with family. Negative information right before such days can affect not only the mood of the employee but also that of their family.
Monday Morning
Although Monday morning could be seen as suitable in some cases, as it gives the employee a full week to clarify and adjust, it can also be perceived as stressful since many employees are just starting to plan their week. Bad news could make it difficult to start the week.
Considering weekdays, holidays, and vacations shows how important it is to consider circumstances and timing when delivering news. A carefully chosen timing demonstrates to the employee that their emotions and well-being are valued and considered by the leadership. It’s not just a question of effectiveness but also the respect and appreciation that every employee deserves.